Senior Platform Engineer

About the Role:
At Fideo, we’re building the foundation to combat fraud at scale, transforming massive datasets into real-time insights that protect people and organizations worldwide. As a Senior Platform Engineer, you’ll focus on creating reliable, high-performance systems that power our fraud detection platform. Your work will ensure that our real-time data systems and APIs are resilient, fast, and scalable under load.

This role emphasizes hands-on engineering and system-level problem-solving. You’ll be responsible for designing and optimizing real-time pipelines, debugging distributed systems, and building high-throughput microservices to support billions of data points. Whether tackling latency issues, scaling APIs, or implementing new observability tools, you’ll play a key role in ensuring the reliability of our platform.

You’ll collaborate with a close-knit, highly skilled team of engineers to design solutions for real-world problems, contributing to everything from API development to infrastructure automation. This is an opportunity to take ownership of platform challenges, solve complex technical problems, and ensure the systems you build can handle the demands of real-time fraud detection.

Ideal Candidate:

Our ideal candidate is passionate about building reliable systems and thrives in high-performance environments. You are naturally curious, enjoy deep-diving into complex problems, and excel at identifying and resolving issues in real-time systems. You’re a hands-on engineer who combines technical expertise with a proactive approach to problem-solving.

Core Responsibilities:

• Design and optimize real-time data pipelines and streaming systems for low latency and high throughput.
• Develop scalable microservices to handle high volumes of requests with reliability and fault tolerance.
• Maintain and enhance real-time data ingestion and delivery systems using tools like Kafka and ClickHouse.
• Diagnose and resolve issues in distributed systems, optimizing performance across all layers.
• Build and maintain monitoring and alerting systems to ensure platform reliability.
• Manage infrastructure changes and CI/CD pipelines with a DevOps-first mindset.
• Collaborate with cross-functional teams to design and deliver impactful solutions.
• Document systems and workflows, contributing to process and technology improvements.

Requirements:

• 6+ years of engineering experience, with a focus on real-time systems and platform engineering.
• Expertise in building and scaling microservices using Java, Scala, or GoLang.
• Strong experience with streaming platforms like Kafka and event-driven architectures.
• Proficiency with NoSQL databases such as ClickHouse, Scylla, or Cassandra.
• Experience with traditional RDBMS systems like MySQL or Postgres.
• Deep knowledge of debugging distributed systems and diagnosing issues in real-time applications.
• Strong understanding of networking, including DNS, load balancing, and latency optimization.
• Expertise in AWS cloud services and deploying cloud-native services.
• Skilled in CI/CD pipelines and containerization tools like Docker, Kubernetes, or ECS.
• Proficiency in infrastructure-as-code tools like Terraform.
• Familiarity with observability tools such as Grafana, Prometheus, or PagerDuty.
• Excellent communication skills and ability to document technical processes clearly.

About Fideo:

At Fideo, we provide crucial intelligence to protect people, businesses, and communities. Our name is inspired by the concept of “Fides Publica,” which means public faith. We provide businesses access to billions of aggregated identity signals on people, devices, and behavior. Fideo applies trusted intelligence to power real-time identity verification and fraud protection.

At Fideo, we have embraced a default remote work environment in the US. Roles can be filled in the following states: Colorado, Florida, Georgia, Massachusetts, Minnesota, Missouri, New Hampshire, and Texas. Please only apply if you live in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Compensation and Benefits:

• $140,000 - $165,000 base plus company-based bonus plan and equity.
• We offer you and your family 100% covered medical, dental, and vision benefits.
• We are #defaultremote (fully and permanently remote). We plan to get the entire team together in person at least once a year.
• Work-Life Harmony  - we want work to work for you and your family’s schedule.
• A monthly reimbursement for recurring home office expenses.
• Unlimited VTO (vacation time off) so you can recharge and relax when needed.
• Paid Parental Leave when you welcome a new member to your family.
• Bereavement leave to support the grieving process for the loss of both human and animal family members.
• The rich Company holiday schedule includes the week between Christmas and New Year off!
• We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

All offers of employment at Fideo are contingent upon clear results of a thorough background check. Fideo is an Equal Opportunity Employer. Fideo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at Fideo, you are agreeing to submit your data to Fideo for the purposes of determining qualification for the role. In addition, Fideo will keep the personal data you submit for future recruiting and hiring processes.